Troll with Bat, Gobby and Lou, Enesco 1994, Rien Poortvliet, Klaus Wickl. UpperDutch

Prompt Shipping and professional packaging

We can offer a variety of shipping options because of our long-term partnership with UPS FedEx DHL. Our warehouse personnel is highly-skilled and will wrap your goods according to our precise and exact specifications. Before shipping, your goods will be carefully inspected and secured. We deliver to thousands of customers each day from multiple countries. This is a sign of our dedication to being the biggest online retailer in the world. These warehouses are in Europe in the same way as they are in USA.

Note: Orders that contain more than one item are assigned a processing time depending on the item.

We will thoroughly inspect all products before they are shipped. Most orders today are shipped in 48 hours. It is expected that delivery will take between 3 and seven days.

Returns

Stock is dynamic, and is not completely managed by us because of the involvement of many parties including the factory and our warehouse. The actual inventory can change at any moment. It's possible that the stock may run out after your order has been processed.

The period of time is 30 days. If you haven't received the product within the 30 days period, we are unable to offer a refund or an exchange.

Your item must be in its original packaging and not be used. It must also still be in its original packaging.