‘Looking to the Moon’ Gnome figurine after a design by Rien Poortvliet. UpperDutch

Fast Shipping and Professional Packing

Thanks to our longstanding association with UPS FedEx DHL and other leading international carriers, we are able to provide various shipping options. Our warehouse employees will pack every item to our exacting specifications. Your goods will go through an exhaustive inspection and securely secured prior to being delivered. We ship to thousands clients each day across multiple countries. This shows our commitment to be the largest online retailer in the world. Warehouses and distribution centers are located in Europe and the USA.

Orders with more than 1 item are assigned processing times for each item.

Before shipment, all ordered items will be thoroughly examined. Most orders today are shipped in 48 hours. The delivery estimate is between 3-7 days.

Returns

The inventory is constantly changing and we cannot control it completely because several parties are involved, including our factory and warehouse. The stock can change at any time. Be aware that your order will run out of stocks when you have placed the order.

Our policy is valid for 30 days. We will not return or exchange your purchase after 30 days from the date of purchase.

In order to be eligible for a refund your product must be unopened and in the same condition as when you received it. The item must be returned in its original packaging.