Gnome figurine with ax, Klaus Wickl, ‘Al Jo’ Small Gnome figurine after a design by Rien Poortvliet. UpperDutch

Prompt Delivery and Professional Packaging

Our long-standing partnership with UPS FedEx DHL and other carriers around the world lets us offer an array of shipping services. Our warehouse staff is extremely skilled and will package your goods in accordance to our precise and exact specifications. Your products will be subjected to an extensive inspection and be properly packaged prior to being shipped. Each day, we ship to thousands of customers in many countries. Our dedication to becoming the biggest online retailer worldwide is demonstrated by this. Warehouses and distribution centers are found in Europe as well as in the USA.

Note: Orders containing multiple items will have a separate processing time for each item.

Prior to shipment, we inspect the ordered items thoroughly before sending the items. The majority of orders are shipped within 48 hrs. Expected delivery times are between 3-7 days.

Returns

Due to multiple entities, including the factory and the warehouse, we are unable to fully manage stock. The actual stock can be changed at any time. It's possible that the stock may run out after the order has been made.

Our policy is valid for 30 days. If you haven't received your item within 30 days, we're unable to offer either a return or exchange.

To be eligible for a refund your item must be in good condition and in the same condition as you received it in. It must also be returned in the original packaging.