Gnome figurine ‘Thomas’ riding a cargo bike after a design by Rien Poortvliet. UpperDutch

Fast Shipping and Professional Packing

We can offer a variety of shipping options due to our long-term relationship with UPS FedEx DHL. Our warehouse staff is highly trained and will be able to pack your goods in accordance with our exact and precise specifications. Your goods are thoroughly checked and properly secured before shipping. We deliver to thousands of clients every day in a variety of countries. Our dedication to becoming the biggest online retailer in the world is shown by this. The warehouses are located located in Europe just as they are in the USA.

Note: Orders that include more than one item will be assigned a processing date according to the item.

We will thoroughly inspect all items before sending. Currently, most orders are shipped within 48 hours. Expected delivery times are between 3-7 days.

Returns

We are not able to manage the stock in our warehouse or factory. Therefore, the actual inventory could alter at any time. Please understand it may happen that your order may be out of stock when your order has been made.

Our policy is valid for a period of 30 days. Unfortunately, if the 30 days have elapsed from the date you purchased the item, we cannot offer you a return or exchange.

In order for your item to be eligible for return the item must not be opened and in the same condition as when you received it in. The item should be in the original packaging.