Gnome figurine ‘Jonathan’, 1994 after a design by Rien Poortvliet, Klaus Wickl UpperDutch

Speedy Shipping and Professional Packaging

Thanks to our longstanding association with UPS FedEx DHL, and other top global carriers, we are able provide various shipping options. Our warehouse staff will package all goods to our exacting requirements. Your items will go through an extensive inspection and be properly packaged prior to being shipped. Every day, we deliver to thousands of customers in different countries. This demonstrates our dedication to becoming the largest online retailer on earth. The warehouses are located situated in Europe in the same way as they are in the USA.

Note: Orders that contain more than one item will be assigned a distinct processing period for each item.

Before shipment, all ordered items will be thoroughly inspected. The majority of orders will be shipped within 48 hours. The delivery estimate is 3 to 7 days.

Returns

Stock is dynamic, and cannot be fully controlled by us due to the involvement of many different parties, such as the factory and our warehouse. The stock can change at any time. Please be aware it's possible your order may run out of stocks after you place the order.

Our policy is valid for a period of 30 days. We will not exchange or refund your order after 30 days since the purchase.

To be considered eligible for return it must be in its original packaging, unopened and in the condition you received it in. It should also be returned in the original packaging.