Gnome figurine after a design by Rien Poortvliet ‘Hansli ‘ Gnome with beer. UpperDutch

Fast Shipping and professional packaging

We provide a variety of shipping options due to our long-running partnerships with UPS, FedEx and DHL. Our warehouse employees will pack all goods to our exacting specifications. Your items will undergo a thorough inspection and be adequately secured before being shipped. We deliver to thousands of clients every day from all over the world. This is an indication of our commitment to be the largest online retailer globally. Both Europe and the USA have warehouses and distribution centers.

Note: Orders with more than one item will be assigned a processing date according to the item.

Before shipping, all ordered items will be thoroughly inspected. Most orders are shipped within 48 hours. The time to deliver varies from 3-7 days.

Returns

The inventory is always changing and we do not fully manage it because many parties are involved, including our warehouse and factory. Actual stock levels may fluctuate at any point. It is possible that the stocks could be depleted after your order has been processed.

Our policy is valid for 30 days. If it's been more 30 days since you've purchased your item, we unfortunately can't give you a complete exchange or refund.

The item should not be used and in its original condition. The item must be returned in its original packaging.