Classic Gnomes ‘Thomas’ Gnome figurine after a design by Rien Poortvliet UpperDutch

Quick Shipping and Professional Packaging

Because of our long-standing relationship with UPS FedEx DHL as well as other leading global carriers, we are able provide various shipping options. Our warehouse personnel is highly-skilled and will pack your products in accordance with our exact and accurate specifications. Before shipping, all goods are thoroughly inspected and safely secured. Everyday we deliver thousands of packages to clients across many countries. The fact that we're committed to becoming the biggest online retailer in the World is evident. We have distribution centers and warehouses across Europe as well as the USA.

Note: Orders that include more than one item will be assigned a processing date in accordance with the item.

Prior to shipment, we inspect the ordered items carefully before shipping. The majority of orders will be sent within 48 hours. The delivery time is estimated to be between 3 and seven days.

Returns

The stock is constantly changing. It is not managed entirely by us, since we have multiple parties such as the factory and the storage. Actual stock levels may fluctuate at any time. Be aware that it is possible that your order will be out of stock after you've placed your order.

Our policy lasts for thirty days. Unfortunately, if 30 days have passed after you bought your product, we are unable to provide a refund or exchange.

To be eligible for a refund the product must be unopened and in the same state as when you received it in. The item must be in its original packaging.