Classic Gnomes ‘Mice House’ Gnome figurine after a design by Rien Poortvliet. UpperDutch

Fast Shipping with Professional Packaging

Our long-standing relationship with UPS FedEx DHL and other carriers around the world gives us the ability to provide a range of shipping services. Our warehouse staff are highly trained to pack your goods precisely according to the specifications we provide. Prior to shipping, your goods will be thoroughly examined and safely secured. We ship to thousands of customers each day from multiple countries. This shows that we're committed to be the largest retailer online in the world. There are distribution centers as well as warehouses in Europe and the USA.

It is important to note that orders with multiple items are processed according to the particular item.

Prior to shipping We will examine thoroughly the items you have ordered. Today, the majority of orders will be delivered within 48 hours. The delivery estimate is 3 to 7 days.

Returns

The stock market is always changing. It's not completely managed by us, as we're involved with several organizations, such as the factory and our storage. This means that the actual stock could change at any time. You may not receive your order once it's been placed.

Our policy lasts for 30 days. If thirty days have passed since you purchased your item, we cannot offer you a return or exchange.

In order to be eligible for a return, your item must be in good condition and in the same state as you received it in. The item must be in its original packaging.